CRC is a nationwide, cooperatively owned and operated, 24/7 contact center, alarm monitoring center, and software provider. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices in Austin, MN, Dunlap, TN, Abilene, TX, and Kirksville, MO. We provide services to electric utilities, including round-the-clock dispatch and customer care, and monitoring of security and medical alarms. CRC currently serves over 535 members and associate members in 47 states, representing over 12 million consumers.
Our Vision
CRC will consistently exceed the expectations of both our membership and employees.
Our Why
To positively impact the lives of others through outstanding service.
Our Values
Always do the right thing
Build a better future
Win as one
Be the best
Make a difference