CRC is a nationwide, cooperatively owned and operated, 24/7 contact center, alarm monitoring center, and software provider. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices in Austin, MN, Dunlap, TN, Abilene, TX, and Kirksville, MO. We provide services to electric utilities, including round-the-clock dispatch and customer care, and monitoring of security and medical alarms. CRC currently serves over 535 members and associate members in 47 states, representing over 12 million consumers.     

Our Vision

CRC will consistently exceed member and employee expectations.

Our Mission

CRC is a leading contact center, central station, and software provider in the energy and alarm dealer industries throughout the United States.

Our Values

Service Excellence
Fiscal Responsibility
Continuous Improvement
Community Involvement