Member Solutions & Support

Dedicated to proactively resolving problems and finding innovative solutions to ensure quality customer service to its membership. 

Mon.-Fri. | 8am-4pm CT


For on-call updates/changes, load control notices, planned outages, phone notification requests, office closings or transferring phones, etc. If you need to e-mail something outside of those hours, please call your check-in number to let our staff know they should check the mailbox e-mail. 

Monitored 24/7/365

Help Desk

For urgent IT issues outside of Help Desk hours or issues that cannot wait until the next business weekday, the concern will be handled by an on-call IT staff member. 

Mon.-Fri. | 7am-7pm CT