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    Wade Givens

    CRC
    New CRC Member
    Upper Cumberland EMC
    Wade Givens
    Chris Holt
    Cheryl Haney

    Upper Cumberland EMC Signs on for CRC’s Customer Service Solutions

    February 2, 2021

    For many utilities, partnering with Cooperative Response Center, Inc. (CRC) to offer call-handling services is a no-brainer.

    • Read more about Upper Cumberland EMC Signs on for CRC’s Customer Service Solutions
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    Cooperative Response Center, Inc.

    2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

    Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

    CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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