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    Joe Trentacosta

    CRC
    New CRC Member
    SMECO
    Southern Maryland Electric Cooperative
    Joe Trentacosta
    Chris Holt

    SMECO Signs on to CRC’s Contact Center Overflow Services

    July 15, 2021

    Cooperative Response Center, Inc. (CRC) is pleased to welcome Southern Maryland Electric Cooperative (SMECO) in Hughesville, Maryland, to its contact center membership.

    • Read more about SMECO Signs on to CRC’s Contact Center Overflow Services
    Subscribe to Joe Trentacosta

    Cooperative Response Center, Inc.

    2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

    Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

    CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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