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CRC Broadband Customer Care Solution

CRC Broadband Customer Care Solution
Joe Wheeler EMC

Bridging the Capacity Gap: Scaling Broadband Customer Support in Electric Cooperatives

July 16, 2026

 

  • Read more about Bridging the Capacity Gap: Scaling Broadband Customer Support in Electric Cooperatives
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Cooperative Response Center, Inc.

2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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