CRC Call Handling Contact Center Solutions OMS Technology Dynamic Greetings Outage Greeting Customization Brad Fjelsta Smart Communications: Dynamic Greetings Offer Innovative Outage Reporting Option January 8, 2024 Outage management system (OMS) accuracy related to outage prediction continuously improves with better modeling and real-time meter communication. Read more about Smart Communications: Dynamic Greetings Offer Innovative Outage Reporting Option
