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    • Focusing on the Human side of Technology®

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    Outage Greeting Customization

    CRC
    Call Handling
    Contact Center Solutions
    OMS Technology
    Dynamic Greetings
    Outage Greeting Customization
    Brad Fjelsta

    Smart Communications: Dynamic Greetings Offer Innovative Outage Reporting Option

    January 8, 2024

    Outage management system (OMS) accuracy related to outage prediction continuously improves with better modeling and real-time meter communication.

    • Read more about Smart Communications: Dynamic Greetings Offer Innovative Outage Reporting Option
    Subscribe to Outage Greeting Customization

    Cooperative Response Center, Inc.

    2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

    Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

    CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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