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There are many benefits to utilizing CRC’s billing IVR. The use of automation to give billing amount...

The results of Cooperative Response Center, Inc.'s (CRC's) recent board of directors election were a...

January finished up with the big news that Shayla Hastings, lead quality coordinator at the Austin C...

CRC is pleased to announce that Sean Flaherty, senior software developer, was recently selected as i...

CRC is pleased to announce that Tim Cooley, contact center supervisor at CRC's Dunlap, Tennessee, of...

While its reputation is known for focusing on the human side of technology, CRC realizes that offeri...

By using CRC's services, the limitations, challenges, and obstacles of running your own call-answeri...

As partners in providing your consumers with the best possible service, it's imperative to work toge...