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    ConvergeOne

    CRC
    Call Handling
    Contact Center Solutions
    Stand-alone call routing platform
    ConvergeOne
    Equinix
    Dan Otteson

    CRC Launches New Cloud-based Call Routing Platform

    December 28, 2021

    CRC recently launched a new innovative call routing platform designed to offer multiple benefits to its membership.

    • Read more about CRC Launches New Cloud-based Call Routing Platform
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    Cooperative Response Center, Inc.

    2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

    Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

    CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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