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    Polk-Burnett Electric Cooperative

    CRC
    Contact Center Solutions
    Call Handling
    Outage Management System
    Outage Status Notification
    Power Restoration Tool
    Polk-Burnett Electric Cooperative
    Joan O'Fallon

    CRC Outage Status Notification Service Complements Restoration Communication Efforts

    February 23, 2018

    In 2017, CRC completed integrating CRCLink® with its membership’ s outage management systems (OMS) via MultiSpeak® 4.1.6. This integration enables CRC to receive predicted outages to the meter, improve crew management, and confirm devices.

    • Read more about CRC Outage Status Notification Service Complements Restoration Communication Efforts
    Subscribe to Polk-Burnett Electric Cooperative

    Cooperative Response Center, Inc.

    2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

    Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

    CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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