CRC Contact Center Solutions Call Handling Outage Management System Outage Status Notification Power Restoration Tool Polk-Burnett Electric Cooperative Joan O'Fallon CRC Outage Status Notification Service Complements Restoration Communication Efforts February 23, 2018 In 2017, CRC completed integrating CRCLink® with its membership’ s outage management systems (OMS) via MultiSpeak® 4.1.6. This integration enables CRC to receive predicted outages to the meter, improve crew management, and confirm devices. Read more about CRC Outage Status Notification Service Complements Restoration Communication Efforts