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CRC

CRC
CRC Employee of the Year
Drew Billingsley
Kellee McAnally

Billingsley Selected as CRC’s 2020 Employee of the Year

February 3, 2021

CRC is pleased to announce that Drew Billingsley, customer service lead at CRC's Dunlap, Tenn., office, was recently selected as its 2020 Employee of the Year.

  • Read more about Billingsley Selected as CRC’s 2020 Employee of the Year
CRC
New CRC Member
Upper Cumberland EMC
Wade Givens
Chris Holt
Cheryl Haney

Upper Cumberland EMC Signs on for CRC’s Customer Service Solutions

February 2, 2021

For many utilities, partnering with Cooperative Response Center, Inc. (CRC) to offer call-handling services is a no-brainer.

  • Read more about Upper Cumberland EMC Signs on for CRC’s Customer Service Solutions
CRC
CRC Employee of the Month
Lauren Stratton
Kerry Wylie

Stratton Selected as December 2020 Employee of the Month

January 27, 2021

Way to go to Lauren Stratton, office assistant at the Austin Center, who was selected as CRC’s December 2020 Employee of the Month/STAR Award recipient.

  • Read more about Stratton Selected as December 2020 Employee of the Month
CRC
CRC Employee of the Month
Dalila Leyva
Michelle Rodriguez

Dalila Leyva Named CRC’s November Employee of the Month

December 22, 2020

CRC is pleased to announce that Dalila Leyva, bilingual CSR 1 at CRC's Abilene, Texas, office, was named its November 2020 Employee of the Month.

  • Read more about Dalila Leyva Named CRC’s November Employee of the Month
CRC
CRC Employee of the Month
Carmen Sanders
Kellee McAnally

Sanders Two-time Employee of the Month Winner

November 19, 2020

Déjà vu? Nope ... just another month of stand-out performance! Carmen Sanders, CSR 1 at the Dunlap Center, has achieved CRC’s Employee of the Month recognition for the second consecutive month!

  • Read more about Sanders Two-time Employee of the Month Winner
CRC
CRC Scholarship Program

CRC 2021 Scholarship Program for Area Students Announced

November 18, 2020

Austin, Minn. – Cooperative Response Center, Inc. (CRC) is pleased to announce its postsecondary education scholarship program for the 2021 school year, this year awarding up to $9,000 to high school seniors attending schools in the communities in which it works.

  • Read more about CRC 2021 Scholarship Program for Area Students Announced
CRC
CRC Employee of the Month
Carmen Sanders
Kellee McAnally

Sanders CRC’s September 2020 Employee of the Month

October 28, 2020

Congratulations to Carmen Sanders, CSR 1 at the Dunlap Center, who was selected as CRC’s September 2020 Employee of the Month.

  • Read more about Sanders CRC’s September 2020 Employee of the Month
CRC
CRC Employee of the Month
Nick Scarpone
Rod Anderson

Scarpone Recognized as Employee of the Month

September 15, 2020

Congratulations to Nick Scarpone, help desk specialist at the Dunlap Center, who was selected as its August 2020 Employee of the Month.

  • Read more about Scarpone Recognized as Employee of the Month
CRC
New CRC Member
Clatskanie PUD
Jim Bell
Chris Holt
Scott Dittrich

Clatskanie PUD Signs on to CRC’s Contact Center Services

August 25, 2020

Cooperative Response Center, Inc. (CRC) is pleased to welcome Clatskanie PUD in Clatskanie, Oregon, to its membership. Clatskanie PUD is a public utility district serving nearly 4,800 meters in northwest Oregon.

  • Read more about Clatskanie PUD Signs on to CRC’s Contact Center Services
CRC
CRC Employee of the Month
Saprina Johnson
Michelle Rodriguez

Johnson Named July 2020 Employee of the Month

August 20, 2020

CRC is pleased to announce Saprina Johnson, CSR 4 at the Abilene Center, was selected as its July 2020 Employee of the Month. Saprina, who has worked for CRC for over one year, was recognized for an error she caught on a 911 call reporting a structure fire.

  • Read more about Johnson Named July 2020 Employee of the Month

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Cooperative Response Center, Inc.

2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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