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CRC

CRC
CRC Employee of the Month
Lisa Ramsey
Aaron Dudas

Ramsey Named February 2024 Employee of the Month

March 28, 2024

CRC is pleased to announce that Lisa Ramsey, software engineer at the Austin Center, was named its February 2024 Employee of the Month. Ramsey, who has worked for CRC for two years, was recognized in February for her work setting up a new OMS for one of CRC’s members.

  • Read more about Ramsey Named February 2024 Employee of the Month
CRC
Best Places to Work in Southeast Minnesota
Workforce Development
Shawna Johnson

CRC Once Again Named ‘Best Workplace’

April 30, 2024

Best Workplace LogoAustin, Minn.

  • Read more about CRC Once Again Named ‘Best Workplace’
CRC
Billing IVR
Sumter EMC
Andrea Walker

Sumter EMC's Success Story: How CRC's Billing IVR Transformed Customer Interaction

March 26, 2024

Sumter EMC, based out of Americus, Georgia, became a member of CRC in 2013.  In addition to using call handling and dispatch services, they began using CRC’s billing IVR in 2017.

  • Read more about Sumter EMC's Success Story: How CRC's Billing IVR Transformed Customer Interaction
CRC
CRC Board of Directors
CRC Board Election
Amy Borntrager
Larry Fenbers
Chris Spears
Chris Reese
Scott Peters
Randy Crenshaw
Shane Hermetz
Kelly Hovel

CRC Announces Board Election Results

March 14, 2024

Austin, Minn. - The results of Cooperative Response Center, Inc.'s (CRC's) recent board of directors election were announced at its Sunday, March 3, 2024, annual membership meeting in San Antonio, Texas, revealing its newest director.

  • Read more about CRC Announces Board Election Results
CRC
CRC Employee of the Month
Tim Cooley
Kellee McAnally

Cooley Named December 2023 Employee of the Month

January 22, 2024

CRC is pleased to announce that Tim Cooley, contact center supervisor at CRC's Dunlap, Tennessee, office, was selected as CRC's December 2023 Employee of the Month/STAR Award recipient.

  • Read more about Cooley Named December 2023 Employee of the Month
CRC
CRC Employee of the Month
Shayla Hastings
Brad Fjelsta
Dan Otteson
Laura Beavers

Hastings Named January 2024 Employee of the Month

February 13, 2024

January finished up with the big news that Shayla Hastings, lead quality coordinator at the Austin Center, was named CRC's January 2024 Employee of the Month!

  • Read more about Hastings Named January 2024 Employee of the Month
CRC
CRC Employee of the Year
Sean Flaherty
Brad Fjelsta
Jeff Hanson
Aaron Dudas

Sean Flaherty Named CRC’s 2023 Employee of the Year

January 24, 2024

CRC is pleased to announce that Sean Flaherty, senior software developer, was recently selected as its 2023 Employee of the Year.

  • Read more about Sean Flaherty Named CRC’s 2023 Employee of the Year
CRC
CRC Scholarship Program

CRC Announces 2024 Scholarship Program for Area Students

January 4, 2024

Cooperative Response Center, Inc.

  • Read more about CRC Announces 2024 Scholarship Program for Area Students
CRC
CRC corporate giving
CRC Foundation
Brad Fjelsta

CRC Launches New 501(c)(3) Foundation

January 4, 2024

After much thought, consideration and planning, CRC is pleased to

  • Read more about CRC Launches New 501(c)(3) Foundation
CRC
CRC Employee of the Month
Jules Davison
Kristy Mueske

Davison Named CRC’s November Employee of the Month

December 13, 2023

Jules Davison, customer service lead at the Kirksville, Mo., office, was recently named CRC’s November 2023 Employee of the Month.

  • Read more about Davison Named CRC’s November Employee of the Month

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Cooperative Response Center, Inc.

2000 8th St. NW  |  Austin, MN 55912  |  800-892-1578

Regional Offices: Dunlap, TN  |  Abilene, TX  |  Kirksville, MO

CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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