Northwestern Rural Electric Cooperative Association has used cameras to protect their electricity distribution substations for several years. However, the camera systems they were using weren’t providing the benefits they were seeking.

Austin, Minn. – Cooperative Response Center, Inc.’s (CRC’s) award-winning alarm monitoring center (central station) has added another honor to its list of accomplishments.

Darcy Wytaske, CSO 2 in CRC’s central station in Austin, was named CRC’s January 2016 Employee of the Month. Darcy, who has worked for CRC for 11 years, was nominated in January for her assistance with a suicidal caller, staying professional and keeping the caller calm until authorities arrived.