CRC is pleased to announce that Angelica Murillo, contact center supervisor at the Abilene Center, was named CRC’s October 2015 Employee of the Month. Murillo, who has been with CRC nearly five years, was nominated for a process improvement idea that will improve service on billing calls.
Congratulations to Laura Mellang, central station coordinator at CRC’s Austin Center, who was recently selected as CRC’s May 2015 Employee of the Month/STAR Award recipient.
Congratulations to Jessica Gerereo, CSR 1 at CRC's Austin Center, who was selected as its March 2015 Employee of the Month. Gerereo was nominated for her follow-up on a call she received from someone who appeared to experience a phone scam.
Congratulations to Chris Wisemore, contact center supervisor, who was named CRC’s January 2015 Employee of the Month! Wisemore, who has worked for CRC for two years, was nominated in January for assisting a CSR with a caller in a domestic abuse situation.